Recruitment from a Leadership Perspective

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Recruitment is one of the most significant investments we, as leaders, make. It is not merely a process to fill positions; it’s a strategic activity that can have long-term consequences for the organization. In today’s competitive market, it’s no longer just about finding the right skill set; it’s equally about building a strong, forward-looking team that shares the organization’s goals and values.

As leaders, we must understand that recruitment is not an isolated activity but part of a broader, holistic strategy. This means that recruitment must align with the organization’s culture, long-term goals, and the need for continuous development.

Cultural Fit and Values

Cultural fit is often cited as a crucial criterion in the recruitment process. It’s about finding individuals who can not only perform their tasks but also contribute positively to the organization’s culture. When seeking new talent, we should ask ourselves questions like: “How will this person affect the team dynamics and the company?” and “Do they share our values?” These questions are just as vital as assessing skill levels and experience.

Long-Term Potential Over Immediate Skills

Many organizations place too much emphasis on immediate skills and competencies during recruitment. While technical proficiency is important, it’s even more critical to find people who are eager to learn, adaptable, and interested in growing alongside the organization. In a constantly changing market, flexibility and a willingness to learn are more valuable than static competencies.

Diversity

A diverse team often outperforms a homogeneous one in terms of creativity, innovation, and problem-solving capacity. Therefore, as leaders, we must be conscious of attracting and recruiting talent from different backgrounds and competencies. This is not merely about meeting diversity quotas but about creating a dynamic workplace that benefits from varied perspectives.

Formal Education

In many cases, formal education is emphasized more than practical experience and personal qualities. While education can indicate a person’s ability to acquire theoretical knowledge, it doesn’t necessarily reflect how they will perform in a practical work setting. Some of the best talents may come from unconventional backgrounds or have gained their skills through experience rather than formal education.

Overly Detailed Job Descriptions

Many job descriptions are so detailed that they limit the potential to think outside the box and attract talent with potential. Focusing too much on specific skills or experience can deter candidates who could otherwise be a perfect fit for the role but may not meet every criterion on paper. We should consider being more flexible when defining what we are looking for and focus more on transferable skills and personal qualities.

Personality Tests

Personality tests can provide valuable insights but should not be treated as definitive. Many organizations place excessive weight on the results of such tests, allowing them to dominate decision-making. It is crucial to remember that people are complex, and personality tests only offer a glimpse into an individual’s behavior patterns.

How to Attract the Best Talent

Attracting the best people is largely about making the organization appealing—not just in terms of salary and benefits but also as a workplace where people want to be and grow.

Build a Strong Employer Brand
A strong employer brand is vital. It’s about how the organization is perceived by potential candidates. A good way to strengthen the brand is to ensure that the organization’s culture and values are clearly communicated, both internally and externally. Use websites, social media, and employees as ambassadors to convey what makes the company unique.

Provide Candidates with a Positive Recruitment Experience
The recruitment process itself can be a reflection of what it’s like to work in the organization. A clear, transparent, and respectful recruitment process shows that the organization values the candidate. If the process is cumbersome, unclear, or disrespectful, many skilled candidates will opt out, no matter how attractive the position might be.

Offer More Than Just Money
While salary is important, more and more candidates are looking for something beyond just financial compensation. Flexible work arrangements, opportunities for personal development, and meaningful work are factors that can attract top talent. We should be open to discussing possibilities for career growth, learning, and a balanced life, as these are often more important to top candidates than a higher salary alone.

“Hire for Attitude, Train for Aptitude”
Attitudes and values are crucial because they are often harder to change than technical skills. A person with a positive attitude, engagement, and a willingness to learn can be trained in the technical skills needed for the role. On the other hand, someone who lacks the right attitude or does not share the organization’s values may potentially create more challenges than benefits, even if they are technically competent.

Concrete Measures for Better Recruitment

Job Advertisements Focused on Attitude and Culture
We need to be clear about what the organization stands for and which values are important, while also emphasizing that we are looking for candidates with the right attitude and willingness to learn. Keep the description of specific skills and experience flexible to attract a broader range of candidates.

Thorough Onboarding
Once we have found the right person, we must ensure they have a strong start. A well-thought-out onboarding process helps new hires quickly become productive and understand the organization’s values and goals. This can also be an opportunity for training and developing technical skills.

Use Multiple Channels to Attract Diverse Talent
Think beyond the usual recruitment platforms and explore options like social media, network communities, and direct outreach to educational institutions to reach candidates with diverse backgrounds.

TL;DR

Recruitment is a strategic process that must be viewed in conjunction with the organization’s culture and future goals. Cultural fit, long-term development, and diversity are key factors in building a strong team. Avoid overemphasizing formal education and specific skills, and instead value attitude and eagerness to learn. The saying “hire for attitude, train for aptitude” holds a lot of merit, but it requires a balanced approach to succeed.

About the author

Erlend Tiller

I’ve worked as a leader for nearly half a lifetime, specializing in strategy, communication, marketing, and branding. My experience includes roles as a communications manager/CCO, marketing manager/CMO, strategic advisor, journalist, and ad agency professional.

By Erlend Tiller

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